Springfield Racquet & Fitness Center - Springfield, Illinois

Diane P.

Omg-don’t ever go there. I signed up for a month (and asked them about doing that to see if I would like it). I phoned before the end of the month to cancel as I was out of town. I was told I could not cancel until I came in and signed a form. I arrived back in town about a week later, and signed the form (After now, being charged the monthly fee on my credit card). They just left me a message and said that they would not be refunding that money-I’m really not sure if they’re going try to charge me for another month. When I called to cancel the first time, I asked if I could send an email since they would not do it over the phone (I was out of town)and I was told the only way to do was in person. How can that be? In this day and age you should be able to email a cancel form. Sadly, even after I signed the form (made notes on the cancel form about my call) , then left a phone meassage, no one contacted me for was almost 2 weeks.

I will contact my credit card company!

U B.

Cancelled my court reservation, didn't bother to call and let me know. My singles partner went to the club and found out we don't have a court. When I called the club, Tom said that it is not his problem the court was cancelled and hung up on me.
They need to call and let the member know if they are cancelling a court reservation.
Overpriced and horrible service to memebers. Stay out if you can. I'll be reporting to better business bureau.

jacob J.

Holy cow this place makes no sense. It's so expensive, like so expensive, and for no reason. The people there have an attitude, and the kids running it have no idea what's going on, I mean the courts are courts, and the weights are weights, but not worth your time.

Carson L.

I and several other adults got harassed for sitting on playground while waiting to pick up family from the center. After the old gentleman yelled at us and threatened to call the cops on us for sitting on the playground I will be sure to never come here ever again and do not recommend anyone to come here.

Raul P.

Stay away from this place! Outdated facility with poor management. I signed up with the offer but once they started billing me it was twice the amount they were advertising. I called management to fix it and they said "there was nothing they could do" and that I should read the fine print

S_Dog R.

The tennis courts are top notch. I went 4 stars instead of 5 because it is a bit pricey to join and take lessons.

Joe L.

Way overpriced . Only reason to go is because it’s the only place nearby.

Nancy M.

Tennis courts are nice. Place overall is outdated and needs money put back into it.