Sophia's Pizza Restaurant - Winsted, Connecticut

Francisco Zabala (Franzaba)

Buena comida, barata, lugar muy aseado, exelente atención

Miranda Soto

Los calzones son enorme. Muy bueno

Juliana Simone

The grinders that were so good in my review posted five weeks earlier in mid-September, were surprisingly bad this mid-October. The Food Network's Alton Brown, always said something like 'all chefs have bad days.' This must have been such an occasion. Burned bread and oddly sliced into one quarter/three quarter pieces, we all agreed these were not like the ones we had before. An off night.
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Sophia's grinders last night as takeout were delicious. One hot ham with provolone, lettuce and tomato; one Philly cheese steak with mushrooms, peppers, onion and mozzarella; one veal parmesan. It's iffy trying a veal parm grinder where you haven't had one before but theirs tasted really good. The Philly cheese steak was also very flavorful and made just the way it should be component wise with everything melding together. The compelling scent of the hot ham coming from the bag overpowered the others and proved to be really well made. We'd reorder any of these again. The gal on the phone said her favorites were their meatball and turkey for those looking for another choice.
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A quick Plan B brought us here today after a nearby place was closed for vacation. The food and service were both good and the casual atmosphere was what we were in the mood for this Sunday. The buffalo wings had crispy skins, moist meat and a soft burn to their sauce. My Chicken Florentine with the choice of a vegetable side over pasta was very satisfying. The shrimp basket with fries was fair and for what it was should not have cost more than my entrée. We bought a meat lovers pizza to bring home. We shared a slice before leaving and liked it. A generous amount of four meats - hamburger, pepperoni, sausage and bacon and cheese. Average Greek style crust. Nice waitress working hard as the only staff, still took the time to find out where a couple of wines were from when we were ordering.

Surprising to see how many negative reviews are posted for this restaurant, though the majority seems to be delivery issues. Hire a new driver or no longer offer delivery service. Another is wait time on popular nights though these comments vary from quick to long service. Patrons shouldn't have to wait too long for drinks, food or checks. Short of help those nights, perhaps, or poor staff. On preparation issues, the food should be replaced if it's not as ordered to the point it's being sent back.

Thinking about this, I should add maybe 12/14 years ago I brought home three takeout meals from here - two meatball dinners which were not successful, but that was quite awhile ago. It may be why it took so long for me to frequent this eatery again, but today's experience was a pleasant one and it's worth visiting.

Four desserts are available (all cakes), panini, wraps, grinders, hamburgers, salads and baked pasta dishes. Beer and wine. Menus are online.

Hailey Hancock

I have had a HORRIBLE experience. I call at 8:30 to get my food that was promised to me and they said were closed. They will not remake my promised food nor give me a refund. Suzy is the most DISRESPECTFUL lady I have ever encountered in the food industry. I have no idea why this owner doesn’t take pride in their business. Michelle is the nicest worker there and has been VERY helpful. My problem is still yet to be solved and I have yet to get my money or food back it’s been 4 days.. very disappointed in this place I like the food but it has been a horrendous experience and I just want everyone to be aware of what will happen if their food gets made incorrectly even tho you told them what to do. I rate this experience overall a 0.6 /10. No exaggeration

Jennifer Roberge

They have no customer service experience, stole my money with false advertising and in NO way did they try to resolve issue on the take out delivery, the owner would not even chime in. Very very very unreliable service and manger who sounds like a word that I cannot say on here. When the customer leaves and spends their money you are garbage to them. Food was terrible. And a hair cooked in pizza. But they did not want to listen to someone after spending money. After all take out is not cared about because they not getting tips. Food was terrible

Truth Teller

I ordered a pizza from Sophia's for the first time on 08-17-24 with supreme results! Employee who took order and waited on me in person was friendly and professional. The pizza was on-time and perfect! Looking forward to future visits to Sophia's!

Anne Robinson

I accidentally ordered from the wrong Sophia’s. I called to explain this and I was directed to contact “slice” (that’s where I ordered from) for a refund. Prior to contacting slice I ordered My order at the correct Sophia’s and called “slice”. Alice contacted this restaurant and my $80 refund was denied. I called To confirm with the woman who instructed me to call slice and she confirmed no refund. I drove 45 min (which they were notified of the distance I would drive to get to them) to get my terrible greasy order. By the time I arrived Home to my party of 12 the food was cold of course. Reheated it was absolutely disgusting! Thank God the Sophia’s I intended to order from gave me a 50% discount for the trouble I had Went through.

Sarah Westmoreland

The servers at this restaurant really enjoy their jobs. The food is fantastic and I haven't had better service in a long time. The Flat Iron steak was comparable to any steak house, and the specials were artfully created. It was a wonderful experience.