Jump N' Jam Playland - Lansing, Illinois

Adriana Saldana

Me gustó, dejan que se diviertan los niños, muy respetuosos.
A pesar que solo hablan inglés, si necesitas algo ,tratan de ayudar o tratan de entenderte.
Sus baños muy limpios❤️

Nikki Klut

Was taking my daughter somewhere for her first birthday, so looking up amusement places online jump n jam was one. Looked at the reviews and seen nothing but bad reviews with maybe one or two good. Still decided to give it a chance. Session was supposed to be from 4-6 (a 2 hour session) and they didnt unlock the door til 4 on the dot. Then the boy up front took forever to get us paid and in the place. Didn’t get to start playing until 4:20. The staff was very rude and followed the only two families around that were in the place. Just watching us play literally and kept saying put the balls back keep them in there just very rude. The owner herself was very rude also. She tried sending my 5yo to the front of the building because she had her shoes on because they were rushing us out at 6pm. Meanwhile her whole family was in the way back of the building. Mind you we didn’t even get the full 2 hours. I don’t like to go specifically off of reviews because everyone is different but somehow all of the negative and bad reviews I seen prior were in fact true. In other words we will not be going back to this place. I do not recommend. Very rude and unprofessional. Do better!!!!!!

Brandi Lindsey

I took my 3 kids here for their birthday yesterday to start the day and get energy out. We ended up staying and doing a walk in party for them with our family. It was clean, staff were friendly, plenty of space to sit, and the price was perfect! They have finger food that’s perfect for kids, slushies, and games for the kids. Plenty of jumpy houses and room for kids to play. The staff walking around provided great customer service. The security guard guy was a little aggressive but nothing crazy. The ladies in the kitchen were patient and nice. I had a stroller with me and was able to walk on the outskirts of the jumpy houses (it wasn’t as crowded yet). Overall we all had a blast and we will be back! Thank you all for your great customer service.

Belinda Jones

It was good. Plenty of parking, a lot of room sections for private or public parties. The only downside was their food services super slow. They need to improve on their speed. The food was good, nice and hot but it took over 45 minutes to get a order or chicken tenders and nachos. Just don't ever go there really hungry, you are definitely out of luck. Everything else was fine. They also had security as well. I was there for my grandbaby's birthday. He enjoyed himself.

Tieanna Walker

Had my son birthday party here yesterday I was so appreciative that the manager Wanda assisted me with making this happen . any mishaps we were quickly assisted so I was grateful for that. The only thing I did not like was the turning off the lights while customers are still in the building. It made some of the children I brought uneasy but overall I love the flexibility of bringing in balloons and cakes without all the unnecessary fees unlike most places! My children really enjoyed themselves and would recommend!

anntrinia gunby

Staff #1 told me they can’t offer the Groupon on Wednesdays.
Staff #2 told me they didn’t post or authorize Groupon to promote for them and they don’t get paid for it.
Manager told me they did advertise on Groupon but because Groupon put a deal on top of their deal they wouldn’t honor it.

I was told to buy the $5 wristbands today and reach out to Groupon for a refund. Which fine print says you can use the value you spent which for me was $11.70 which would cover their wristbands but they didn’t want to use the Groupon at all.

My frustration is being lied to multiple times and none of it making any sense. It’s not that deep it’s the principle. This is false advertisement and unprofessional.

I will never be back to this establishment because clearly they are crooked and there’s a reason to the inconsistency of lies. I’m good on this place. Sad it be your own people trying to get over on you. Black community supposed to support one another. I guess they don’t believe in that.

Erik Hernandez

Like that it was clean but it was annoying having to step outside for 30 minutes every couple hours for them to clean the place. Music was awfully loud at the tables. Speakers just sounded awful! Kids had fun though. Line was also long to buy food. Took forever to order. Slow service.

Jamilia S

My sons had a party there and when I say it was so unexpected the behavior we witnessed . People were rude and unaware , not very helpful and I had one of my party guest was harassed and threatened by another person there in their basketball room . He was so rude and unknown and then some of the staff was under the influence or something to that nature because you smelled it and all . Overall the experience wasn’t what I expected . My person that was assigned to help with my party was rude also , she had no communication skills and threw away my food and party favors without communicating with me first about anything . Such in a rush we did not have a chance to enjoy smh .