Jackson County Courthouse - Kansas City, Missouri

Jerree H.

Everyone was very helpful. Beautiful building

Lil M.

The Jackson County Courthouse in Kansas City, Missouri, stands as a significant architectural and cultural landmark that embodies the historical and civic spirit of the region. Designed in a Beaux-Arts style, the courthouse is not only an aesthetic marvel but also a functional hub for legal proceedings and community engagement. Its grandeur reflects the ambitions of early 20th-century civic leaders who sought to establish a sense of permanence and stability within the burgeoning metropolis. The building’s intricate details and imposing presence contribute to its status as an enduring symbol of justice in Jackson County.

Derek T.

Very difficult to enter a public building. Intentionally difficult to navigate building. Rude and unprofessional. No longer handles property assessment. Incredibly disappointed.

Kaninika S.

Luxurious with great view... mind-blowing joyful ambience with peaceful scenic beauty..

Rachael A.

Please read if you need to visit the assessor!

I had to go down here to get a waiver of non assessment to get my car registered in MO. There are several offices in the courthouse, but by far the busiest and most congested is the Personal Property Tax Assessor’s.

Parking to public available around the courthouse was not obvious and signage was unhelpful. Street was full. It took me thirty minutes to find anything. I ended up parking a seven minute walk away so that I would be certain I was parked in a lot that was marked Public Parking and would not tow me.

I arrived midday on a Monday. I checked in online and was notified that I was 86th in line. The system gives you no indication of estimated wait time other than that. So I waited in line for thirty minutes to see the receptionist to find out wait time. I was told the assessor was no longer taking people for the day. When I pointed out that I had checked in, she took my information and told me to have a seat and that the wait was 5 hours. (I got texts telling me how many people were in front of me, but that was it.)

I did overhear her telling another person to return at 8 am when they open and there would be a very short wait.

There’s no information on the website about where to park, wait time, or any even information regarding when peak wait times might be. It would be nice to know that at a certain capacity, they will turn you away for the rest of the day. This is known info that could be shared with the public.

I wish I knew of an easier way, possibly the office in Independence would be better, but there’s really no way to know.

I hope this helps someone! In short, show up early at 7:30. You can probably park close by on the street easily this way. Check in right away on the website too. Jackson County, we have an issue that needs fixing!

Beans J.

Had an interaction with a rude administrative assistance. LaToya is just rude. How does she even have a job there? Very condescending and unprofessional. After 7 hours of waiting she acted as if I was an inconvenience to her day. It's your job sweetheart. What is the point of asking if it's a person first time registering a car in Missouri, if the computer show this information already? Waste of time. I spoke with here supervisor and the receptionist who got the supervisor for me. They were both very nice. The cashier was also very nice.

Sophia F.

Rude and Unprofessional! I waited 32 minutes for someone to answer the call. When the representative answered, it took her 2 minutes to decide I wasn't listening to her and put me on hold for 5 minutes.. The rest of the conversation was fruitless and degrading. Her interaction was as if she was dealing with a child. Very unprofessional, lacked compassion and absolutely not interested in doing her job. Conveniently there was no supervisors available to talk to me. The residents of Jackson County deserve better.

J P.

Went to get a property tax waiver and waited 2 hours 45 minutes. Once I got back there, there were only 3 clerks and one was on her phone with a lobby full of people. So frustrating! If I worked as slow as they did, I wouldn't have a job. Do better.