Full Moon Escape - Kansas City, Missouri

Full Moon Escape es un centro de salas de escape ubicado en 1401 W 13th St Suite C, Kansas City, MO 64102, Estados Unidos. Este emocionante lugar ofrece una experiencia única y cautivadora, ideal para familias y personas de todas las edades. Puedes contactarlos al teléfono 8164375120 o visitar su página web fullmoonescape.com para obtener más información.

Full Moon Escape está especializado en proporcionar una variedad de salas de escape que desafiarán tus habilidades de resolución de problemas y tu lógica. Cada sala está diseñada con un tema diferente, lo que garantiza una experiencia fresca y emocionante con cada visita. Además, el centro cuenta con instalaciones adecuadas para personas con discapacidad, como aparcamiento y aseos adaptados para sillas de ruedas, garantizando que todos puedan disfrutar de esta emocionante experiencia.

El centro también es perfecto para familias y niños, ya que ofrece sesiones grupales y paquetes especiales para grupos grandes. Además, el restaurante ubicado dentro del centro ofrece una amplia variedad de opciones para satisfacer cualquier apetito.

De acuerdo con las opiniones de los clientes, Full Moon Escape tiene una excelente reputación. La empresa tiene 172 valoraciones según Google My Business y goza de una media de 4.6/5, lo que habla de la calidad de sus servicios y la satisfacción de sus clientes.

👍 Opiniones de Full Moon Escape

Marisa T.

3/5

I was super disappointed we couldn't have a staff member take a photo on my own device and the only way to get a photo is for them to take one and wait for the marketing team to upload it. The reasoning is they don't want to give away anything regarding "The Beast" but the area we were in was quite literally just escape room entrances. The room we did, Merlin, was run down. We couldn't see one of the locks due to the lighting and florescents being rubbed off. It's was quite easy to see the path for one of the first puzzles, we also had to push and pull items to get it to trigger the lock when it appears it should have been just a pressure sensor. But overall it was fun and we had a blast. We will be back but would appreciate a little love and care be put into the rooms

Lauren

1/5

I typically don't leave negative reviews for businesses, because I genuinely believe all businesses have a bad day. However, this was one of the worst customer service experiences I've ever had. We showed up about 15 minutes early, as requested in the confirmation email. We were led up to the room by the manager. Within the first two minutes of being in the room, he came in and said something hadn't worked properly- no big deal. He fixed it and left. He then returned roughly two minutes later and said he had to pull us from the room to reset it. Again, no big deal.. things happen. We waited outside of the room for about 15 minutes while he tried resetting it. He then told us it wasn't working and we could either come back later, or reschedule for a different day. He also gave us the option to do a different room. Unfortunately, we live an hour away and don't have availability for several weeks. We have also been here prior and done the other rooms available. We asked for a refund instead. We paid $104 for this room, after taxes. We were told "we don't do refunds, it states that on our website." I said,."I understand you don't do refunds for cancelations or late guests, but your room doesn't work. We just want our money back". This "manager" became extremely rude. He raised his voice several times and said "you want your money back, I'll go across the street and take my own money out". We asked him several times if there was someone he could call, above him, to which he told us no. After we said we weren't leaving without a refund, he had us sit in the lobby. He then went in their office and proceeded to make several phone calls, talking loudly about us. After about 20 minutes he came out and said their "engineer was able to refund us". While I completely understand, and agree with, not refunding cancelations or late parties- this was 100% on the company. We weren't upset we couldn't do the room, but being told we couldn't have a refund was so out of line. I'd recommend going to one of the other escape room options in KC.

Linda D.

2/5

Not for experienced escapists. The room had so much potential, but it was just too easy...and we selected the "hardest" difficulty. We started out with 60 minites, and ended with about 35 minutes remaining. There were 4 of us total, 3 experienced and 1 not so experienced. Also, due to it being "in the haunted house building" we werent allowed to take our own group photo in the Full Moon Escape Room part; a staff member was required to take a group photo and we are required to wait for the conpany to post it on social media. We also werent allowed to hold the sign saying how much time we had left? Makes me wonder if they dont want folks to know how easy their rooms actually are. Overall, i feel like it was not worth ths money we paid, and we left feeling almost ripped off, given we had *so much time* remaining. The staff, however, was fantastic and just following orders from the higher ups.

Lydia K.

5/5

Had a blast for my first escape room. The staff was super friendly and funny. Will definitely be back!

Chip G.

5/5

Wow! We did Bank Heist, and of the over 90 rooms I've done around the world, it's a too 5 room! Location a little sketchy, but totally worth it! Immersive, variety, dun, intricate, new... It had everything!

Brenson B.

5/5

Had a blast the Dr. Boyles room! Can't wait to go back when the haunted house opens!

Glorox V.

5/5

We had a great escape room experience! The employees were passionate about their job and made the experience memorable. The location is also a haunted house for a good amount of the year creating a thrilling atmosphere. We did the dentist escape room and it was very well made with cool and well implemented puzzles! 10/10 experience

Matt C.

5/5

Our family did the Manhattan Project escape room and it was a blast. The puzzles were very creative and room was themed and designed so well. We all loved it! Such a neat building to see and walk through to get to the rooms. Staff was all helpful and friendly.