ENV Fitness - Glastonbury, Connecticut

Mr SS

DONT BE FOOLED. Everything in this gym is broken. New owners are cheap as hell. Machines broken, dumbells broken, cardio machines broken. Some of this equipment is over 40 years old and never been maintained.

Overpriced for dirty and never maintained gym

Alex Sinnott

This pace is terrible they are criminal thieves who steal your money through your membership. they make it extremely hard to cancel the membership. Do not get a membership here they will steal every last penny you have.

carsen keith

This gym has continued to keep memberships even though contracts were made with previous owners. There was zero communication about the switch to new ownership and now they are unwilling to let people cancel memberships unless you jump through several hoops. If you want people to maybe come back to your gym don’t make canceling a hair pulling experience.

Kayla Cooper

Be warned to customers trying to cancel it’s a pain. They tell you the owner has to directly cancel your membership through email- but they don’t answer the email. I’m still waiting on a response to cancel my membership so hopefully this helps reach them or helps warn others.

Update: finally canceled my membership, but was told I had to wait for the owner to email me a confirmation receipt but never got a receipt? Whole situation is sketchy. Found out I’m not the only person this has happened to.

Update #2: I was told days ago I would get a receipt and a refund for the month of January. They have sent neither but asked for a phone call.

Update #3: ended up on a phone call. Owner kindly waved a $139 dollar fee that I was unexpectedly surprised with and canceled my membership over the phone. There was no confirmation receipts. But thank you to the owner.

Scott Thayer

Beware . Non-responsive to several cancellation requests via the email channels advised . Hopefully this review gets a call back as a last resort . Phone calls into the service desk get you absentee ownership. I had to cancel the credit card on file due to no response, somehow these thieves got it to charge again.

Adam Trueman

My brother sent an email to cancel his membership because we are switching over to the edge. They never answered the email so he disconnected his payment to prevent charges for the upcoming months he did not want a membership for. They then told him he had to pay the remaining balance on his membership to be able to cancel. Even though the only reason he had a balance is because they wouldn’t answer him trying to cancel. But they will answer real fast when they arnt getting paid

Mateo Alvarez

Great small gym to be a part of. A little tough after 5pm during the weekdays but what gym isn’t. Management has been improving the place little by little since they changed name. Cant leave out how personable some of the workers are. Zack does an awesome job of making people feel welcome!

Nyreé Garcia

No one bothered to reach out to inform me about the previous gym being out of business. Apparently I now have a membership with this gym that I DID NOT AGREE TOO seeing as NO ONE reached out asking if I would like too. I’ve already called & emailed & have yet to hear from ANYONE regarding my cancellation or a refund.