Emma’s Ice Cream Shop - Hamilton, Missouri

Samuel M.

We are from out west where everything is dry and brown. So, on a recent trip to Kansas City we decided to just take a drive through the countryside and enjoy how green and lush everything is. Little did we know that we would end up in one of the cutest small towns ever. And also fitting that we would find the best Ice Cream shop we have ever been to. My wife is an amateur ice cream connoisseur. We have been to hundreds of ice cream shops all over the country. This one left them all behind. The service was impeccable, the atmosphere was great, and the ice cream was so much better than we have ever had. If you ever find yourself off the beaten path in Missouri, I would highly advise stopping in for treat.

Katie A. E. H.

Visited here with friends tonight and had so much fun! Sam the man is the best ice cream man around. He was so friendly, easy to talk to, and you can tell he enjoys his job! I have the Black berry pie ice cream and was very pleased. Will be visiting again next time I’m in town. Thanks Sam for the great experience!

Anthony H.

Visiting an ice cream shop is often a delightful experience, but every once in a while, you encounter something extraordinary that turns a simple outing into a memorable event. This was exactly the case during my recent visit to Emma's. The star of the show? Sam the man.

From the moment I walked into the shop, I could tell this was no ordinary ice cream parlor. The ambiance was warm and inviting, with a cheerful decor that immediately put a smile on my face. As I approached the counter, I was greeted by Sam, who exuded an infectious enthusiasm that brightened the entire shop.

Sam is no ordinary ice cream man. His friendly demeanor and genuine passion for his craft set him apart. He welcomed me with a big smile and asked how my day was going, creating an instant connection. It's rare to find someone so dedicated to ensuring their customers have a positive experience from start to finish. Sam’s approach wasn't just about scooping ice cream; it was about making a personal connection and ensuring each customer left happier than they arrived.

The true highlight of my visit was Sam’s detailed and enthusiastic introduction to the menu. He didn’t just list the flavors; he described them with such vivid detail and enthusiasm that I felt like I was tasting them through his words. When I asked for recommendations, his eyes lit up, and he passionately recommended their signature flavor. My wife immediately accepted two scoops of his recommendation. Blueberry Cobler, while I opted for the Chocolate Moose.

The Chocolate Moose was nothing short of perfection. The rich, velvety chocolate ice cream was infused with generous chunks of gooey chocolate fudge and swirls of marshmallow cream, creating a symphony of flavors and textures. Each spoonful was a decadent experience that danced on my taste buds and left me craving more. Sam’s pride in this creation was evident, and it’s easy to see why he’s a customer favorite.

What truly set this experience apart was Sam’s attentiveness. As I enjoyed my ice cream, he periodically checked in, ensuring everything was to my liking and engaging in light-hearted conversation. His dedication to providing excellent customer service was evident in every interaction. He took the time to get to know his customers, creating a welcoming and friendly atmosphere that made everyone feel like part of the family.

In an age where customer service often feels rushed and impersonal, Sam’s approach was a refreshing change. His ability to make each customer feel valued and appreciated is a testament to his exceptional service skills. It’s clear that Sam genuinely loves what he does, and that passion translates into an unforgettable customer experience.

In conclusion, my visit to Emma's was far more than just an ice cream outing; it was an exceptional experience largely due to Sam the man. His friendly demeanor, dedication to excellent service, and the sheer delight of the Chocolate Moose made it a memorable visit that I will be eager to repeat. If you find yourself craving ice cream and exceptional service, look no further than Emma's. You won’t be disappointed.

Talon B.

I got the strawberry ice cream and it was phenomenal, top three for sure. Also the customer service was through the roof and I’ll definitely be back soon

B. S.

If you are ever in Hamilton MO stop by and get some wonderful Ice Cream at Emma's. All natural ingredients.

Evie B.

Lovely place! Super good ice cream and Sam was the cherry on top (pun intended). Sending love from NY!

Robin J.

Ice cream man Sam is the man! Great customer service and delicious ice cream.

rusty B.

Very cool place for kids and good flavors of ice cream.