Big Z's at Lake Placid Lanes - Lake Placid, New York

Jesus Guerrero

Muy bonito buen lugar buenos juegos y buena atención

Google User

TLDR: Don't come here if you are hungry. Cool place and good food- BUT they clearly have no handle on service.

We came twice: Once in the summer of 2023 and again in the winter of 2024. They a use a self-serve kiosk ordering system so there are no actual servers. The first time it took well over an hour for our food to arrive. This time- we are still waiting as I type this and we're approaching 1h 40min. We asked the manager and they admitted they lost the order- UNREAL!

The manager and runners surface every now and then with food and bring it to your table, but nobody ever gets a complete order at once: Someone will come out with a basket of fries, then 5 min later come out with something else for a different table and on and on it goes. Every table was clearly irritated about this and they even had to credit a few tables for missing food- so the broken system is clearly costing them money.

The most recent time we asked about our food they said they only have 2 cooks working and its been very busy. I've been to food trucks that can CRANK out food- so not sure what's going on back in the kitchen (the menu is not complex it's a small bar food menu!), or if their 'contactless ordering system' is the weak link, but it's clearly amateur hour when it comes to food service. They should hire a professional to audit their process and fix it.

To the owners of the business: You should correct this ASAP- it's very hard to undo a bad reputation once enough people get burned.

Nirmal Das

Amazing experience!!
Very friendly employees!! We came here on a Saturday evening and it was busy.. almost a wait of 1.5 hours. But we were able to use the time to get a couple of drinks and sit by the fire!!
$ 60 hr for bowling for 2 people... Not sure if it's by person or time.. Call and check.
Free Parking!!

Sudhir Vasudeva

On Tuesday at noon there was not many casual restaurants open for lunch. I walked past it a few times. The patio and restaurant looked very inviting but I didn’t expect it to be so good. The bartender/server was really pleasant. The chef accommodated my request.
Good portion is good for 3 meals.
Icing on top, free parking right in front of the restaurant on Main Street.

Donna Fell

Wow!! What an amazing job the new owners did renovating the old tired alley that had been there before!! It's modern, clean and has a great vibe. There are 8 alleys for bowling pleasure and a new bar area with 3 TV's, seated tables for about 25 and additional 10 at the bar. The most exciting part is the Game Room area that is not yet finished!!! It will have an additional bar with games such as pool, shuffle board, virtual golf , punching bag and much more. They've even made a space for future live music!! This will be the place for an evening with friends. There is a small bar menu and drinks are reasonably priced!!! I look forward to being back here often!!!!

Jerome Kawa

Super place to unwind, loved the shuffle board and the table hockey

Aaron Grant

Fun for kids and adults. Went on a beautiful day after a long hike with a bunch of kids. The staff was super friendly. As the adults we could sit outside and enjoy the day with a beer. Fries was delicious.

Jessica Wittkopp

Walked in staff stated we could sit anywhere. Sat down no service, so we got up and they told us it was it just closed on that side. So we moved as they stated, sat down and still no service after 10 mins. Not impressed, but nice looking place