CFX Carol Stream - Carol Stream, Illinois

ptrainer8

I can say if you need a gym that's convenient 24hrs its nice. But you can tell they don't use your membership money to take care of the facility. I have been a service tech in the industry as well as a personal trainer for over 16 years & I have never seen equipment that looks so uncared for. From the lack of regular maintenance and cleaning rust has set in on everything from weight stacks, guide rods and not to mention the attachments/weight clips. I got blood blisters from 2 attachments that are rusted out. I witnessed duct tape being used to cover the safety adjuster pin for adjustable bench. I also witnessed a young man attempt to sit on it with 60# dumbbells only to fly up off the bench. What a safety hazard!!
There is always clips missing from cable machines, not to mention all the ripped pads; I actually scratched myself on the bench pad just the other day. Lastly the most unprofessional was when i was using the upright bike and went to take my heart rate and i noticed the electrode pad was super glued down (clips that hold it broke so they glued it) and will never be able to work again.
I have expressed my concerns and asked for a phone call from management as i am concerned for the safety of the machines and want to know where ALL the $$ is going members are paying for memberships. I got an email stating my concerns were forwarded on, how unprofessional!

rob P.

My wife and I went to check out gym. Already members at another gym and coming up on renewal. When at the locked front door approximately 4:15pm on a Friday afternoon. A (as we found out later) personal trainer let himself in. Didn't acknowledge us. We called number on door. Heard phone in gym ringing and got message. Then a member who was leaving spoke to us. He got the personal trainer who ignored us. Personal trainer said he couldn't help and neither could an employee who was working out. Can you back tomorrow, maybe someone will be here that can help you and let you tour gym. How does this gym stay in business? As a former fitness industry professional, it is sad to see the mentality here. Lost us for good and we live 8th of a mile away.

Mark T. (.

The gym is clean and the equipment is fairly new and well kept. I usually go around the evening time and luckily there isn't many people around. There are spray bottles, towels, and the bathrooms are tidy and kept spotless. I would recommend this place.

Mark H.

This gym is clean and has great equipment.
However,
A: this gym is so dimly lit and depressing inside.
B: I really didn't like the fact that I was told directly by the employees/ coaches working up front that I wouldn't be able to go up to them and ask for a spot or general training questions.. Even if they weren't busy! Which is obviously the only time I would ask for something like that.

It just didn't feel very friendly or community focused the way a gym should be in my opinion.

Ignacio P.

Gym is not well kept at all. Equipment is either all old or broken. Treadmills all make such horrible noises and the belts do not feel like they are being maintained at all. Bathrooms are not clean at all and all the sink handles are loose. On top of it all, they still increase the membership prices by 2.99? Not worth your time or money, drive the extra 5 minutes and go to VASA fitness where you’ll get a much better facility and experience.

Andrea E.

I’ve been a member of this gym for a little over a year and absolutely love it! The staff is super friendly, helpful, professional. Everything is clean and well maintained. It’s a no-frills, no gimmick gym that has all the equipment you need. I don’t feel intimidated here like I have at other gyms. They offer different classes at various times in the week for all skill levels. Nathan is my amazing trainer, extremely encouraging and keeps me focused and motivated.

Arman K.

the worse gym in the state if you cancel your membership first they want you to go physically there. After that for some reason they charge you after cancellation in case if you don’t wanna pay they will report you to credit union to destroy your credit history. So watch out. Don’t join CFX at all.

Paul P.

Decent for the closest gym wish there was another cleaner and better equipped gym closer to home. I have 2 gym memberships because of working different times and this gym is 24 hours so I hit it later at night like 10-11pm and yea there are a lot of hangouts there but that’s every gym.