Riverside EpiCenter - Austell, Georgia

Ernesto Guerrero

Excelente

Nancy Suazo

Agradable , realmente agradable .

Jerome Robinson (Mr. Jay)

Celebrated with the C.L. Harper class of 1984. They chose the EpiCenter as their venue. The space, facilities and Catering services were on point. Good times was had by all attendees. 40 years is a wonderful mile stone. The EpiCenter made this event special.

Christopher Ledwell

There are several critical issues here that demand immediate attention. First and foremost, the lack of basic customer service and hospitality is unacceptable. Walking into a gym should feel welcoming, not like you have to manage everything yourself. The entitlement and dismissive attitude some staff members carry is completely unprofessional.

Second, the towel policy is absurd. One towel per member? And having to walk all the way to the front desk for a fresh one? This is not only inconvenient but also shows a lack of consideration for members’ time and comfort.

Third, the maintenance—or lack thereof—of the steam room and spa is unacceptable. The steam room has been down for months with zero communication on when it will be repaired. Meanwhile, the jacuzzi is consistently dirty, with debris floating around, and no staff in sight to address it. This reflects a serious neglect in facility upkeep and member satisfaction.

This is a wake-up call. These issues are glaring and unacceptable for a gym of this size. Immediate action is required to restore trust and provide the level of service members deserve.

For potential new members, consider this a warning. If you value quality service, clean facilities, and a staff that respects its members, you’re better off exploring other gyms that actually care about their clients. Don’t settle for subpar standards.

Adebola Aguda

As a church member trying to book this space for an event was such a nightmare. Policies are unclear and no one can give direct answers specifically around outside catering. Very hard to reach anyone and No one can answer preliminary questions over the phone considering their website is out of date

Never heard of a venue that doesn’t allow outside catering with a fee especially since some potential clients might be from other countries. Website is also unclear due to “policy changes” and this hasn’t been updated. After days of back and forth I still couldn’t tell you what our meal options could be

Very sad & disappointing as we were so set on this venue but have to begin our search all over again.

Christine Rose

Great space! I am visiting from out of town and got a day pass at a great deal! They have so much to offer here; from arcade & rock climbing to a walking track, spin room and great weight and cardio space. The locker rooms are outstanding! Towel service, sauna and steam room!

I took a spin class with Goddess and she was amazing. I arrived early and she helped me with the bike settings. She checked in with the class in the first 5-6 min and she challenged me just as well as a personal trainer! I will come back!

Bunny Aug

Test and go kiosk is in the un-airconditioned foyer, and is out service. I had to call it in, they had no idea it wasn't working. None of the staff apparently look at it or care to do anything about it not working. Glad I drove 30 minutes to get here for nothing.

P Jones

Very beautifully situated venue! I loved it.?