24 Hour Fitness - Kapolei, Hawaii

Jon Richmond

Update 1/4/2025: still a miserably bad product from 24H fitness. This gym would FAIL anywhere but Hawaii, simply because of how bad it is maintained and the absolute clowns that “run” it. Terrible terrible terrible facilities management. Never seen such bad dust accumulation on the fans and equipment. Fan dust wouldn’t accumulate if they used them! No AC either!!

This gym would be great if the management gave a crap about it. Machines always broken, dirty facilities (for being brand new, totally unacceptable), and for whatever reason- money most likely, they don’t care about a single members ability to get a good lift as long as they have the fire department max capacity in here every single second of every day. There is roughly a 1-2 hour window at any point of any day where you can lift in peace without 600 members crowding the place and hogging machines while they swipe on instagram. Slow the growth. It’s absurd and I won’t be renewing

Attilio Leonardi

Corporate 24 Hour Fitness Leadership back at head quarters.

This review is for you.

As a business owner my self I understand that I can’t expect company goals to be met when I don’t provide adequate tools for my staff.

I know 24’s goals - drive membership and keep members.

This is a crowded gym with lots of members with Hawaii Rates.

The staff is great!!’ 5 Stars for them.

If standing around waiting for equipment where a form of fitness - 5 Stars for that.

Again - Corporate 24 - support your Kapolei team by fixing or buying new equipment or hiring staff to service equipment.

I believe in redemption.

The time stamp of this review will indicate how long these machines are down for.

Happy to take down my 1 Star when machines are up and running.

Looking forward to reposting my 5 star redemption review 🙂

Go Kapolei Team!

5-29-24 Update...

Good Job 24 Hours Cooporate - you have supported your Kapolei Team with brand new stair climbers and converting the no longer used kids area into and extra area to stretch and work out.

Cheee Hoooo - way to go in supporting your staff.

Now about the dust bunnies every where - well that is another saga = )

7-2-24

Added pics of awesome new stairclimber machines that were added. Good job 24 Hour Fitness!!! I posted is thee times because I was trying to figure out how to add pics to an existing review - figured it out =)

kevin tynan

Abby was fabulous! She wasn’t super pushy in trying to sign me up like some have been. She listened to me & had simple practical solutions. I have never used a personal trainer in 30+ years of working out, but I am seriously considering signing up.

Matthew Carnes

The Kapolei 24 Hour Fitness is an absolute gem! As one of the few gym options in the area, it's a lifesaver for locals looking to stay fit. I'm particularly impressed by the gym's equipment, especially the Olympic lifting platforms that are perfect for strength training.

I’ve found that visiting in the mid-morning is ideal, as the gym is typically less crowded. While some reviews mention overcrowding, I believe it’s about timing and flexibility. If a piece of equipment is unavailable, simply switch to another exercise and return to it later. It's a great way to keep your workout dynamic!

The pool is an unexpected bonus. It’s an excellent cardio option and is almost always empty, providing a peaceful escape within the gym environment. Additionally, the gym's affordability makes it an even better value. The staff is friendly and creates a welcoming atmosphere.

I wholeheartedly recommend the Kapolei 24 Hour Fitness to anyone seeking a convenient, affordable, and enjoyable fitness experience. For what it is, Five stars!

lei lani

Super crowded. There's no time to use machines. And some of the others have torn padding. No towels offered to atleats place over the cracked leather. It's a great gym with awesome amenities. Least we could do it upgrade some machines to make them usable.

Laura Nigon-Holmgren

Have been going here for over 2 years, over the past year the quality of experience has drastically decreased. The fans and AC continuously are broken or the management decides to use these at the bare minimum making the whole gym a sweat box which is uncomfortable for all members. The gym is constantly packed no matter what time of day you go. Plan on doubling the amount of time you have allocated because you will be waiting in lines for any of the equipment. Once you are on a piece you will have others hovering around you or asking when you will be through. I have been a member of a gym for over 10 years in various states/cities that I have lived, this is by far the worst experience I have had.

Katherine Grey

Most run down looking 24hr I’ve been on; exercise machines are broken, rusty, or barely held together.

Sure, they’ve placed new cardio equipments, but it’s so off seeing strength machines with moveable parts like at planet fitness

Elijah Hu

Truly a horrible gym. 2 years ago i had no problems with it but now it’s just gotten ridiculous. the AC has been broken for going on 4 months now which is unacceptable for the amount of people that are in there, especially during peak hours. If a machine breaks you can expect it to take months to fix or it may just never be fixed period. There’s multiple machines where the grip is broken or completely gone and it’s been like that for well over a year. It’s almost laughable how packed it gets compared to how it was just a couple years ago. They need to have a cap on the amount of members or something because the gym simply isn’t big enough to accommodate all the people. It’s a shame there aren’t many better alternatives in the kapolei area. things really need to start changing because I overhear many people complaining about the same things i’m stating as well. The only decent thing about this place is the staff and i doubt most of these problems are their fault. The higher ups need to do some real work on this gym